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Getting Started - For New Hosting Customers

Welcome to MisterCertified Hosting. We are glad to have you and are committed to provide you reliable web hosting with 24/7 customer support. 

Please go through following documentation before using services of MisterCertified.

We assume that you have purchased a hosting plan and received your welcome email with hosting and DNS information.

If you have not  received Welcome Email within 1 hour of signing up please contact our support immediately.

Once you go through following steps you can easily setup your site with MISTERCERTIFIED.

STEP 1 :   POINT YOUR DOMAIN   DNS TO OUR SERVERS ( TRANSFER  DNS )

Before pointing your domain DNS to our servers, You need to collect primary name server and secondary name server address provided in your hosting plan welcome email (Transfer Domain Section)

Then select below desired option to update domain DNS.

OPTION 1 : DOMAINS REGISTERED WITH MISTERCERTIFIED.COM

If you registered your domain with mistercertified.com and purchased a hosting plan you can update your domain DNS to our servers using below steps.

Login to our Client Area at https://my.mistercertified.com/clientarea.php with your email address and
your password. (Click on "Forgot Password" link if you can't remember your password.)

1) Click on "My Domains" link TAB
2) Then click "View Details" 
3) There under "Name Servers" enter your primary and secondary nameservers.  

For Example : 
NS3.MISTERCERTIFIED.COM
NS4.MISTERCERTIFIED.COM

4) Then click on "Save Changes" button.

Note: You need to wait 24-48 hrs for your domain DNS info propagation. 
After 48 hrs only you can see your site and send/receive emails.

OPTION 2 : DOMAINS NOT REGISTERED WITH MISTERCERTIFIED.COM  BUT HOSTING  WITH MISTERCERTIFIED.COM.

You need to update your domain's name servers (DNS) at your registrar site. Please contact your domain registrar and give DNS information provided in your hosting welcome email 
so that your registrar  can update this DNS information on your domain....

You can find your WHOIS registrar information and where your domain DNS is currently pointing to from this website: http://www.xwhois.com

Note:  You need to wait 24-48 hrs for your domain DNS to propagate.

 

STEP 2 : ACCESSING SITE CONTROL PANEL  ( cPanel )

Make sure that your DNS information is up-to-date and propagated as per Step 1 before proceeding any further.
You can access your domain's control panel using following URL:

http://www.yoursite.com/cpanel

You will be asked to enter your username and password which you can find in your welcome email under "ACCESSING YOUR SERVER" section.

Note: Please replace yoursite.com with your domain name.

Once you login to control panel you can create email accounts, sub domains and MySql Databases etc.

To learn about cpanel features please see visual tutorials at http://www.mistercertified.com/hosting/tutorials.php

 

STEP 3 : UPLOADING FILES TO YOUR WEBSITE  

To publish your website (upload the files from your local computer)
to your account/server, you need to use some sort of uploading software.
There are many options available. Here are a few options:

A ) FTP Software (WS_FTP, CuteFTP, SmartFTP )

You can download and install on your computer from following links
http://www.ipswitch.com/, http://www.cuteftp.com/products/cuteftp/index.shtml or http://smartftp.com

Before uploading through your FTP software requires following details.

--   FTP SERVER NAME : ftp.yoursite.com or Server IP ( you can find it in your welcome email )
--   USERNAME :   Your control panel username 
--   PASSWORD :   password
--   UPLOAD DIRECTORY : public_html

Your home page must be placed in the "public_html" directory and must be named 
"index.htm", "index.php" or index.html. This is the file
that the server looks for when someone types your URL:
http://www.yoursite.com in their Web browser.

B) Microsoft FrontPage (http://www.microsoft.com/frontpage/default.htm)

If you designed your site Microsoft Front Page you can directly publish using Front page.
To upload to your site, you need to know these few things:
--   FRONTPAGE SITE : http://www.yoursite.com (See Notes Below)
--   FRONTPAGE USERNAME : Your control panel user name  
--   PASSWORD : Password

FrontPage will not work until your domain DNS propagated to our
server. It may take 24- 48 hrs for full DNS propagation after you update
your DNS.

C) cPanel File Manager

You can also upload files using cpanel File Manager.
1) Login to cpanel   ( http://www.yoursite.com/cpanel )
2) Click on File Manager Icon
3) You can see list of files and folders.
4) Click on "public_html" folder icon to open files in that folder.
5) Upload files to that folder using "upload files" link

If you have any doubts on uploading files through Front Page, FTP and File manager please contact our technical support.

For any further help  open helpdesk ticket at https://my.mistercertified.com or send email to tech@mistercertified.com