How does MisterCertified provides support to hosting customers ?

We offer customer support 24/7 by Helpdesk, Live Online Chat, and Email. 

Open helpdesk ticket https://my.mistercertified.com/ we will answer as quickly as possible, usually within
2 to 6 hours but frequently very much faster (minutes).

All our clients have been happy with our support; it's prompt, detailed, and thorough.

You can click on Live Chat image and chat with us anytime. If the chat icon says "Offline" it only means our visitor alerter is
off at that time, it does NOT mean we are actually "offline".

You can still post helpdesk ticket or send email to get speed support.

We are here 24/7 to help you all the way!

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Do you support audio or video streaming ?

No. Audio or video streaming requires huge resources since all our hosting plans are in shared...

Will my account renew automatically?

Yes, unless you tell us otherwise, your account will renew automatically at the end of...

What domain extensions do you support for hosting?

We support virtually all top level ( .com , .net ,.org etc ) and country level domains like...

Must I have a domain name to sign up for a hosting plan?

Well, we need domain name to setup any hosting plan you choose. If you don't have domain name...

How will I be billed for my account?

We bill Paypal or Credit Card of your choice. If you paid through credit card you will be...