How does MisterCertified provides support to hosting customers ?

We offer customer support 24/7 by Helpdesk, Live Online Chat, and Email. 

Open helpdesk ticket https://my.mistercertified.com/ we will answer as quickly as possible, usually within
2 to 6 hours but frequently very much faster (minutes).

All our clients have been happy with our support; it's prompt, detailed, and thorough.

You can click on Live Chat image and chat with us anytime. If the chat icon says "Offline" it only means our visitor alerter is
off at that time, it does NOT mean we are actually "offline".

You can still post helpdesk ticket or send email to get speed support.

We are here 24/7 to help you all the way!

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Is there any Money Back Guarantee?

MisterCertified offers 30 Day money back guarantee. Note : Domain names registrations or...

Do you support audio or video streaming ?

No. Audio or video streaming requires huge resources since all our hosting plans are in shared...

Does your company allows adult sites or content?

Yes, we do allow legal adult content sites as long as these sites stay within our Terms of...

Is domain name registration included with hosting plan ?

No. You need register domain separately because many of our clients already own registered...

How long does it take to setup new accounts?

Generally, once payment is received, all accounts are set up in few hours or less. Sometimes this...